Terms of Service
Automated SEO Content Production Platform
Effective as of February 18, 2026 — Last updated: March 18, 2026
These Terms of Service (hereinafter the "Terms" or "TOS") govern access to and use of the services provided through the Ranking Labs platform (www.rankinglabs.io, app.rankinglabs.io) as well as the purchase of any products or services offered through this platform.
By accessing www.rankinglabs.io or app.rankinglabs.io, or by using any of the services provided through this platform, you acknowledge that you have read and understood this document and agree to be legally bound by these Terms in their entirety.
You warrant that you have the necessary authority to accept these Terms on behalf of your organization. If you do not have the legal capacity to bind your organization, do not use our services.
These Terms are applicable to the Parties and form the contractual framework governing the provision of free or paid services. These Terms prevail over any other document.
"You", "the User" or "the Client" refer to the natural person or legal entity (company, agency, organization, association, etc.) using the services provided by Ranking Labs. The Client must be a professional acting within the scope of their professional activities. Ranking Labs is a service exclusively offered to professionals (B2B) and is not available to consumers.
"We", "Ranking Labs" or "the Publisher" refer to the company operating the platform www.rankinglabs.io and providing the associated free or paid services — Legiscope UAB, Laisvės pr. 60-1107, LT-05120 Vilnius, Lithuania.
"Platform" refers to all websites, applications and interfaces operated by Ranking Labs (www.rankinglabs.io, app.rankinglabs.io).
"Services" refer to all automated SEO content production services provided through the Platform, including but not limited to: competitive analysis, keyword research, editorial brief creation, content writing, editing, visual generation, quality assurance and delivery of publication-ready content.
"Content" or "Contents" refer to all articles, texts, visuals, tables, graphics and other deliverables produced by the Ranking Labs automated production engine on behalf of the Client.
"Engine" refers to the proprietary automated production system of Ranking Labs, integrating artificial intelligence technologies, which executes the entire SEO content production pipeline.
"Niche Intelligence Study" (also "Study") refers to the statistical analysis service offered by Ranking Labs, in which the Engine analyzes search engine results for a set of keywords provided by the Client and generates a niche-specific optimization profile for content production.
"Credits" refer to the units used to measure and bill for the Services. Article credits are consumed for content production (one credit per article). Study credits are consumed for Niche Intelligence Studies (one credit per study). Article credits and study credits are distinct and non-interchangeable.
Hereinafter collectively the "Parties".
The Client warrants compliance with these Terms by all of its employees, agents and representatives, and more generally by all users of the Platform.
The Client acknowledges that, prior to any order, it has received sufficient information and advice from Ranking Labs to ensure that the offering is suitable for its needs, in particular through the product presentation pages on the website. If in doubt, the Client may contact the Publisher to ensure that the services it is considering are well suited to its needs.
Ranking Labs provides an automated SEO content production engine (the "Content Production Engine") designed for SEO agencies and search engine optimization professionals. The Engine automates the entire content production pipeline — from competitive analysis to delivery of publication-ready content.
These Terms of Service define the terms and conditions under which these Services are provided to Users, the rights and obligations of each Party, and the conditions of access to and use of the Platform.
Ranking Labs is a content production assistance tool. The Content produced by the Engine is generated by artificial intelligence systems and is probabilistic in nature. The Client acknowledges and accepts that Ranking Labs does not replace human editorial judgment and that the Client remains solely responsible for the decision to publish the Content as well as for its suitability to the Client's needs and legal obligations.
The following conditions must be met in order to use the services provided by Ranking Labs. All are mandatory:
Access to Ranking Labs is prohibited for software publishers that are direct competitors of our automated SEO content production solution, as well as their personnel, in any manner whatsoever. Direct competitors are defined as companies offering automated AI-powered SEO content generation services targeted at SEO agencies.
If you are a direct competitor and access Ranking Labs in violation of this clause, you agree to pay us 20% of your total revenue related to your SEO content production activities for a period of 5 years from the date of your last violation, as consideration for access to the software and analysis of the production solutions we have developed.
It is prohibited to use Ranking Labs for feature analysis, benchmarking or competitive analysis, regardless of whether such analysis is conducted for yourself or for a third party.
If you have any doubts regarding compliance with these conditions, please contact us directly so we can clarify.
Ranking Labs provides online electronic services for automated SEO content production. Specifically, the services provided include:
These services are provided differently depending on user accounts and subscriptions, and according to the limits associated with each plan (number of articles per month, available features, etc.).
Ranking Labs offers Niche Intelligence Studies as an optional service to optimize content production for a specific market vertical. A study involves:
Best-effort statistical optimization: Niche Intelligence Studies use statistical modeling to identify content features that correlate with higher search engine rankings. These models explain a portion of ranking variance based on on-page content signals, but cannot account for external factors such as backlinks, domain authority, user engagement signals, or search engine algorithm changes. The optimization is probabilistic and based on historical data — it does not guarantee any specific ranking outcome. Statistical optimization is provided on a best-effort basis (obligation of means) and does not constitute a guarantee of results.
Studies are billed using separate study credits, distinct from article production credits (see Section 6.10). The Client acknowledges that the quality and relevance of a study depends directly on the quality and representativeness of the keywords provided by the Client.
Content is delivered in the following formats, as selected by the Client:
For CMS and hosting integrations, the Client is responsible for providing valid access credentials and maintaining their configuration. Ranking Labs encrypts stored integration credentials at rest. Delivery to third-party systems is provided on a best-effort basis — Ranking Labs is not responsible for failures caused by third-party system outages, credential expiration, or configuration errors on the Client's side.
The Client is responsible for the final integration of Content into its own publishing systems or those of its own clients.
The Client expressly acknowledges and accepts that the Content produced by Ranking Labs is generated by artificial intelligence systems. By nature, the outputs of these systems are probabilistic and not deterministic, reflecting the inherent limitations of current artificial intelligence technology.
The Engine utilizes multiple third-party AI model providers (including but not limited to Google Gemini, Anthropic Claude, and OpenAI GPT) to generate Content. The specific AI model used for a given production task is selected automatically by the Engine based on quality, cost, and performance criteria. The Client acknowledges that Content quality and characteristics may vary depending on the underlying AI model used.
Accordingly:
Important: The Client is solely responsible for the decision to publish Content produced by Ranking Labs. Ranking Labs expressly recommends that the Client perform a human editorial review of each piece of Content prior to publication. Publication of Content without prior verification is at the Client's sole risk and responsibility.
The Client acknowledges that applicable law (including but not limited to the EU AI Act, Regulation 2024/1689) may require disclosure that content has been generated by artificial intelligence systems. The Client is solely responsible for ensuring that any required AI content disclosures are made when publishing Content.
The Client expressly acknowledges and accepts that Ranking Labs does not guarantee any results in terms of search engine optimization (SEO). In particular, Ranking Labs does not guarantee:
Search engine optimization results depend on a multitude of factors that are entirely outside the control of Ranking Labs, including search engine algorithms (which are modified regularly and without notice), the actions of the Client's competitors, the technical quality of the Client's website, the site's backlink profile, and numerous other factors.
The Client acknowledges that search engine policies regarding AI-generated content are subject to change at any time. Ranking Labs shall not be held liable for any modification of such policies or for their consequences on the ranking, indexation or visibility of Content published by the Client.
The Client is solely responsible for:
The Client agrees to indemnify and hold Ranking Labs harmless from any and all liability arising from the publication of Content that has not been subject to adequate prior verification by the Client.
Subject to full payment of all amounts due under the subscription and services provided, the Client owns the Content produced by the Engine under its subscription. This assignment of rights is granted worldwide and for the full duration of applicable legal protection.
The Client may freely use, modify, publish, distribute and commercialize the Content produced, including on behalf of its own clients in the course of its SEO agency activities.
All technologies, algorithms, processes, methods, models, software, interfaces, databases, know-how and more generally all elements constituting the Engine and the Platform remain the exclusive and entire property of Ranking Labs (and/or its licensors).
The Client has no intellectual property rights over the Engine, the Platform or the underlying technologies. This agreement grants only a license to access and use the Platform to the Client, who accepts it.
Each Party retains ownership of its own intellectual property rights and other proprietary rights.
The Client grants Ranking Labs a non-exclusive, limited and revocable license to use the materials it provides in connection with the delivery of Services (brand guidelines, editorial tone, keywords, logos, graphics, product/service information). This license is strictly limited to the purpose of producing the Content ordered by the Client and terminates upon cessation of the contractual relationship.
Ranking Labs undertakes not to use these materials for any purpose other than the provision of Services to the Client and not to share them with third parties, subject to sub-processors necessary for the provision of Services.
Due to the probabilistic nature of the artificial intelligence technologies used, Ranking Labs cannot guarantee that the Content produced is entirely original and free from any similarity to pre-existing works. AI systems may produce content bearing fortuitous similarities to existing texts, without this resulting from any deliberate act of reproduction.
The Client assumes full responsibility for performing all necessary checks (plagiarism detection, prior art verification) before publishing any Content. Ranking Labs shall not be held liable for any third-party claims based on intellectual property infringement resulting from the Client's publication of Content without prior verification.
Ranking Labs may use aggregated and anonymized data derived from the use of the Platform (performance metrics, production patterns, statistical data) in order to improve the Engine and the Services. Such aggregated data does not allow the identification of the Client or the reconstruction of Content produced on its behalf.
The Client may object to such use by sending a written request to Ranking Labs. In such case, Ranking Labs will cease using the Client's data for improvement purposes within a reasonable time following receipt of the request.
Under no circumstances will Ranking Labs reuse, publish, resell or share with third parties the specific Content produced on behalf of a Client, unless prior written consent has been obtained from said Client.
The Client agrees that Ranking Labs may use the logo and trade name of its organization in its marketing communications (website, sales presentations, case studies), unless the Client objects in writing to Ranking Labs.
Once these Terms of Service have been accepted by the User, Ranking Labs will open access to the Platform by means of a login and password. These credentials are individual and confidential; the User agrees not to share them.
In the event that credential sharing is discovered, Ranking Labs reserves the right to bill for services provided to unauthorized users who have accessed the Platform. Any action taken by a user on the Platform is presumed to have been carried out by the user to whom the login credentials were issued.
The Client is responsible for the security of its account and undertakes to:
If the User believes that its account has been compromised, it undertakes to notify Ranking Labs without delay so that preventive measures can be taken.
The User undertakes to provide accurate and up-to-date information when creating its account and throughout the duration of the subscription. The User undertakes to update this information as needed (change of address, billing details, etc.).
The Client may create multiple user accounts for members of its team, within the limits set by its subscription. Each user account is individual and assigned to a named person. The Client is responsible for the use of the Platform by all users affiliated with its organization.
The Client undertakes to promptly revoke access for users who are no longer authorized to use the Platform (e.g., departure of an employee).
The services offered by Ranking Labs are subject to fees as described in the applicable commercial offer, order form or pricing page available at the URL www.rankinglabs.io/pricing (hereinafter the "Pricing Page"). The pricing structure, the features included in each plan, and the applicable limits are contractual and form an integral part of these Terms.
Pricing may be based on one or more of the following models, as specified in the applicable order form or subscription:
The specific pricing model applicable to the Client is determined at the time of subscription and is detailed in the order confirmation or in the Client's account dashboard.
Payments are made by credit or debit card and are processed by our payment service provider on the Platform. Payments may also be made by bank transfer for long-term subscriptions (annual or multi-year), subject to prior agreement with Ranking Labs.
Each payment is final. No credit or refund will be issued for services already delivered or for subscription periods already commenced, except as expressly provided in these Terms or as required by applicable law.
In the event of a failed payment, Ranking Labs reserves the right to suspend access to the Services until the outstanding amount has been settled. Ranking Labs will notify the Client by email prior to any suspension.
All prices displayed on the Pricing Page and in commercial offers are quoted exclusive of taxes (net prices) unless explicitly stated otherwise. Applicable taxes (including but not limited to VAT) will be added at checkout or on the invoice, based on the Client's location and applicable tax regulations.
The Client is responsible for providing accurate information regarding its location and tax status (including VAT identification number where applicable) to ensure correct tax treatment.
Once a subscription has been initiated, a confirmation email is sent to confirm receipt of payment. Subscriptions are billed on a monthly or annual basis, as selected by the Client. Invoices are available in the "Billing" section of the Client's account.
Once initiated, a subscription is automatically renewed at the end of each billing period until the Client decides to cancel. The Client may cancel its subscription at any time through the "Account" section of the Platform.
The Client is solely responsible for canceling its subscription when desired. Our teams do not intervene on user accounts to start or stop subscriptions, except in the event of a specific technical anomaly that must be reported to us.
Once a subscription is canceled, the account may be used until the end of the current billing period. After that, the account will be placed in suspension, and the Client will no longer be able to access the production services. The Client will retain limited access to its account for billing and invoice purposes until the account deletion period expires, at which point the account and all associated data will be permanently deleted.
No refund will be issued for any unused portion of a billing period. Subscriptions are acquired for a non-reducible term.
Certain plans may include minimum monthly production volume commitments. Where applicable, these commitments are specified in the order form or subscription details. Unused production volume within a billing period does not carry over to the next billing period, unless explicitly agreed otherwise in writing.
If the Client exceeds the production volume included in its plan, overage fees may apply as specified in the applicable pricing terms. Ranking Labs will notify the Client when it approaches or exceeds its volume limits.
If the Client chooses to modify its subscription (e.g., upgrading or downgrading a plan), pricing adjustments will be prorated based on the remaining days in the current billing period.
Ranking Labs may modify its pricing structure from time to time. In the event of a price change during an active subscription, the Client will be notified at least thirty (30) days prior to the change taking effect, so that the Client may choose to accept the new pricing, change its plan, or cancel its subscription.
Price changes will not apply retroactively to the current billing period.
Clients may contact Ranking Labs directly for long-term subscription arrangements (annual or multi-year) and may pay by bank transfer. Long-term subscriptions are tacitly renewed unless canceled at least two (2) months before the renewal date by contacting Ranking Labs directly (e.g., by email or through the contact form).
Ranking Labs may from time to time offer credits or promotional pricing for its Services. Such credits have no monetary value, cannot be resold or transferred, and can only be used for normal use of the Platform. Credits expire after the period specified at the time of issuance.
Content production is billed using article credits. Each monthly subscription includes a fixed number of article credits as specified on the Pricing Page. One (1) credit corresponds to the production of one (1) article. Article credits included in monthly subscriptions do not carry over to subsequent billing periods. Unused credits expire at the end of each billing cycle. Credits are non-transferable and non-refundable.
Niche Intelligence Studies (as described in Section 3.2) are billed using separate study credits, distinct from article production credits. Study credits are included in certain subscription plans as specified on the Pricing Page. Additional study credits may be purchased separately at the price listed on the Pricing Page.
Study credits are non-transferable, non-refundable, and expire at the end of the subscription period if unused. Study credits are separate from and cannot be exchanged for article credits.
Ranking Labs shall use all means at its disposal to provide electronic services and ensure the proper functioning of the Platform. Ranking Labs contracts an obligation of means (best efforts) and not an obligation of result.
Ranking Labs shall use appropriate means to ensure that the Services are available 24 hours a day, 7 days a week. However, the Client acknowledges and accepts that periods of inaccessibility may occur, for example during platform updates, scheduled maintenance, or due to technical interruptions.
Ranking Labs shall endeavor to minimize any such downtime and, where reasonably practicable, shall provide advance notice of planned maintenance windows.
Ranking Labs commits to ensuring a Service availability of 99.5% calculated on a monthly basis, excluding planned maintenance which generally takes place on weekends (Saturday/Sunday) and is typically carried out for software version changes.
In the event that the guaranteed Service Level is not met, the Client may receive service credits, calculated as a percentage of the monthly Service fee. To receive service credits, the Client must submit a written claim within a maximum of fifteen (15) days after the end of the month in which the Service Level was not met. Ranking Labs will assess the validity of the claim and, if applicable, apply the credits within sixty (60) days following receipt of the claim.
Service credits are the Client's sole and exclusive remedy for any failure to meet the guaranteed Service Level. Service availability refers to the accessibility of the Platform dashboard and API. Content production processing times (which depend on system load, content complexity, and AI provider response times) are not covered by the SLA. Typical article production takes 60 to 120 minutes; Niche Intelligence Studies may take several hours to complete.
Ranking Labs shall use commercially reasonable efforts to:
The Client acknowledges that production timeframes are indicative and not guaranteed. Factors such as system load, complexity of the requested Content, and technical issues may affect delivery times. Ranking Labs shall not be liable for any delays in Content delivery.
The Client undertakes to:
The Client agrees to provide accurate information for the provision of the Platform services (e.g., payment information, location for tax purposes, etc.) and to update this information as needed. The Parties agree to cooperate in good faith to ensure the proper performance of these Terms.
The Client acknowledges and accepts that the Services offered by Ranking Labs may evolve over time. Ranking Labs may add, modify or remove certain features or services. Users will be informed of material changes on a regular basis. These changes are intended to improve the Services provided to users.
In the event of a material reduction in the scope of Services included in the Client's subscription plan, Ranking Labs shall notify the Client at least thirty (30) days in advance, and the Client shall have the right to terminate its subscription without penalty if the reduction materially impacts its use of the Services.
The Client agrees not to resell, license, sub-license, rent, sub-let, transfer, distribute or redistribute access to the Platform or the Services without the prior written consent of Ranking Labs.
However, the Client may freely use the Platform to produce Content on behalf of its own clients in the course of its SEO agency activities. The Content produced belongs to the Client as set forth in Section 4.1, and the Client may deliver such Content to its own clients without restriction. The restriction in this Section applies solely to the resale of access to the Platform itself, not to the commercial use of the Content produced.
The Client may not assign or transfer its account or this agreement to any third party. All credentials are individual and nominatively assigned.
Ranking Labs may transfer all contracts entered into with its subscribers to any legal entity in order to carry out its operations (for example, in the event of creation of a subsidiary to manage operations, or in the event of a merger, acquisition, or restructuring).
Ranking Labs provides automated content production tools. Ranking Labs does not provide legal advice, legal opinions, or legal consultations of any kind. The Content produced by the Engine is not reviewed by legal professionals and should not be relied upon as legally compliant for any specific jurisdiction or regulatory framework.
Clients operating in regulated sectors (healthcare, financial services, insurance, pharmaceuticals, etc.) are strongly advised to have all Content reviewed by qualified legal counsel before publication to ensure compliance with applicable sector-specific regulations.
The Client agrees to strictly comply with the obligations set forth in these Terms and undertakes to indemnify Ranking Labs for any breach thereof.
The Client acknowledges and accepts that these Terms may be amended in the future by publication of a new version at the following URL: www.rankinglabs.io/terms or app.rankinglabs.io/legal. Ranking Labs shall notify registered users by email of any material changes at least fifteen (15) days before they take effect. Continued use of the Services after the effective date of amended Terms constitutes acceptance of those Terms.
The total aggregate liability of Ranking Labs under or in connection with these Terms, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed three (3) times the total amount paid by the Client for the Services in the twelve (12) months immediately preceding the event giving rise to the claim.
If the Client requires higher indemnification coverage (e.g., indemnification up to €500,000 or more), Ranking Labs may accommodate such requests through a separate and specific agreement addressing these matters, subject to additional fees.
To the maximum extent permitted by applicable law, Ranking Labs shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to:
Without limiting the generality of the foregoing, Ranking Labs shall not be liable for:
Neither Party shall be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of the affected Party, including but not limited to: natural disasters, acts of war or terrorism, epidemics or pandemics, government actions or regulations, failures of telecommunications networks or internet infrastructure, power outages, and cyberattacks.
The affected Party shall notify the other Party as soon as reasonably practicable of the force majeure event and shall use reasonable efforts to mitigate its effects. If a force majeure event continues for more than ninety (90) consecutive days, either Party may terminate these Terms upon written notice to the other Party.
Notice: The Client acknowledges that the limitations and exclusions of liability set forth in this Section 8 reflect a fair and reasonable allocation of risk between the Parties, that such limitations are an essential basis of the agreement between the Parties, and that Ranking Labs would not have entered into these Terms without such limitations. The pricing of the Services reflects this allocation of risk.
Nothing in these Terms shall exclude or limit either Party's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
"Confidential Information" means any information disclosed by one Party (the "Disclosing Party") to the other Party (the "Receiving Party"), whether orally, in writing, electronically or by any other means, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation:
The Receiving Party undertakes to:
The obligations of confidentiality set forth above shall not apply to information that:
Ranking Labs commits to maintaining strict logical separation between the data of different Clients. The Client's keywords, strategies, brand materials, Content and other data shall not be accessible to, shared with, or used for the benefit of any other Client. This obligation applies throughout the term of the agreement and survives its termination.
The obligations of confidentiality set forth in this Section 9 shall survive the termination or expiration of these Terms for a period of five (5) years, or for as long as the Confidential Information retains its confidential nature, whichever is longer.
The Client may terminate its subscription at any time through the "Account" section of the Platform. Upon cancellation, the Client will retain access to the Services until the end of the current billing period. No refund will be issued for any unused portion of a billing period.
For security reasons, or when a Client violates any provision of these Terms, or for any other reasonable cause (e.g., a user harasses other users, resells Ranking Labs credits, harasses or insults our teams, uses the Services for illegal purposes, or breaches the Acceptable Use Policy), Ranking Labs may decide to terminate the account or the contractual relationship before the end of the subscription period.
In such cases, Ranking Labs will provide the Client with a reasonable period (typically between 15 and 30 days depending on the circumstances) to export its data and ensure business continuity, except in cases of serious or urgent breaches where immediate suspension may be necessary to protect the Platform, other users, or third parties.
An account may also be suspended, blocked or terminated in the event that a subscription has been renewed, an invoice has been issued to the Client, and the invoice has not been paid within two (2) months of the invoice issue date.
Upon termination or expiration of the subscription:
The following provisions shall survive termination or expiration of these Terms: Section 4 (Intellectual Property), Section 8 (Limitation of Liability), Section 9 (Confidentiality), Section 11 (Data Processing), and any other provision that by its nature is intended to survive termination.
As a SaaS platform publisher, Ranking Labs has two roles with respect to the processing of personal data necessary for the provision of its Services:
The following provisions constitute the data processing agreement between the Parties within the meaning of Article 28 of Regulation (EU) 2016/679 (the "GDPR").
Ranking Labs certifies that it provides sufficient guarantees regarding the implementation of appropriate technical and organizational measures to meet the requirements of the GDPR. Ranking Labs certifies that it has personnel trained in personal data protection and capable of complying with all obligations imposed in this regard.
The subject matter of the processing is the provision of automated SEO content production services. The duration of the processing is the term of the subscription, plus the legal prescription period for billing data, plus one year for automated backups maintained for data integrity and disaster recovery purposes.
The nature and purpose of the processing is the production of Content on behalf of the Client, which may involve processing text data, keywords, brand information, and editorial instructions provided by the Client.
The personal data processed primarily relates to Platform access (email, user password). Additional personal data may be processed depending on the information entered by the Client on the Platform (e.g., names of contact persons, editorial team members, etc.) or included in Client-provided materials (e.g., brand guidelines referencing named individuals).
The data subjects are the users of the Ranking Labs Platform and any individuals whose personal data may be included in Client-provided materials.
Ranking Labs, acting as data processor, undertakes to:
The Client acknowledges that any audit requested under this Section will be subject to separate billing, the terms of which may be obtained upon request.
The Client grants Ranking Labs a general authorization to engage sub-processors for the purpose of delivering the Services. Ranking Labs shall inform the Client of any changes concerning the addition or replacement of sub-processors at least one (1) month before the change, in order to give the Client the opportunity to object to such changes.
The Client acknowledges that this information will be provided in these Terms at the clause entitled "List of Sub-Processors" which the Client is responsible for consulting regularly.
When engaging sub-processors, Ranking Labs shall ensure that the same data protection obligations are imposed on the sub-processor as those set forth in this agreement.
| Sub-Processor | Address | Purpose |
|---|---|---|
| Amazon Web Services EMEA SARL | 38 avenue John F. Kennedy, L-1855 Luxembourg | Cloud infrastructure and hosting (EU region) |
| Google LLC (Gemini API) | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA | AI model inference for content generation (primary provider) |
| Anthropic PBC (Claude API) | 548 Market St, PMB 90375, San Francisco, CA 94104, USA | AI model inference for content generation |
| OpenAI, LLC (GPT API) | 3180 18th St, San Francisco, CA 94110, USA | AI model inference for content generation |
| Stripe, Inc. | 354 Oyster Point Blvd, South San Francisco, CA 94080, USA | Payment processing and subscription billing |
In the event of a personal data breach, Ranking Labs shall notify the Client without undue delay after becoming aware of the breach. The notification shall include, to the extent known: the nature of the breach, the categories and approximate number of data subjects concerned, the likely consequences, and the measures taken or proposed to address the breach.
The Services are provided through Amazon Web Services infrastructure in the European region. Certain personal data may be transferred outside the European Economic Area, for example when the Client accesses its account from outside the EEA, or when sub-processors are located outside the EEA.
Where personal data is transferred outside the EEA, Ranking Labs ensures that appropriate safeguards are in place in accordance with Chapter V of the GDPR, including Standard Contractual Clauses adopted by the European Commission or reliance on adequacy decisions where applicable.
In its capacity as data controller, Ranking Labs processes personal data for the following purposes. The detailed GDPR records for each processing activity (legal basis, recipients, retention periods, data subject rights) are available upon request and at the URL www.rankinglabs.io/privacy.
| Processing Activity | Legal Basis | Retention |
|---|---|---|
| User account creation and management | Art. 6.1(b) — Performance of contract | Duration of subscription |
| Web application firewall (WAF) | Art. 6.1(b), 6.1(c), 6.1(f) — Legitimate interest: platform security | 6 months |
| Intrusion detection system (IDS) | Art. 6.1(b), 6.1(c), 6.1(f) — Legitimate interest: platform security | 1 year |
| Platform logs | Art. 6.1(b), 6.1(f) — Legitimate interest: debugging and security | 6 months |
| Technical support | Art. 6.1(b) — Performance of contract | Duration of subscription |
| Marketing communications and newsletter | Art. 6.1(a) — Consent | Until withdrawal of consent |
| User surveys and interviews | Art. 6.1(a) — Consent | Duration of subscription |
| Content delivery network (CDN) | Art. 6.1(b) — Performance of contract | Duration of subscription |
In accordance with the GDPR, data subjects have the right to access, rectify, erase, restrict processing, object to processing, and port their personal data. Data subjects also have the right to withdraw consent at any time (where processing is based on consent) and the right to lodge a complaint with a supervisory authority.
To exercise these rights, data subjects may contact Ranking Labs at: contact@rankinglabs.io.
The Services are intended for the production of legitimate, lawful SEO content for commercial and editorial purposes. The Client may use the Services to produce Content for its own websites, for the websites of its clients (in the course of its agency activities), or for any other lawful purpose consistent with these Terms.
The Client agrees not to use the Services to produce, distribute, or facilitate the distribution of Content that:
Additionally, the Client agrees not to:
Clients operating in or producing Content for regulated sectors (including but not limited to healthcare, pharmaceuticals, financial services, insurance, legal services, gambling, alcohol, and tobacco) acknowledge that such Content is subject to specific regulatory requirements that vary by jurisdiction.
Ranking Labs does not guarantee that the Content produced complies with any sector-specific regulation. The Client is solely responsible for ensuring that all Content complies with applicable sector-specific laws and regulations before publication, and is strongly advised to seek qualified legal counsel for such compliance review.
Ranking Labs reserves the right, at its sole discretion, to refuse to produce Content that it reasonably believes violates this Acceptable Use Policy, applicable law, or Ranking Labs' internal guidelines. In such cases, Ranking Labs will notify the Client of the refusal and, where possible, provide an explanation. Such refusal shall not constitute a breach of these Terms and shall not give rise to any right to a refund.
Ranking Labs does not proactively monitor the Content produced for compliance with this Acceptable Use Policy. However, Ranking Labs reserves the right to review Content and to take appropriate action (including suspension or termination of the account) if it becomes aware of a violation.
The Client agrees to indemnify and hold Ranking Labs harmless from and against any claims, damages, losses, or expenses arising from the Client's breach of this Acceptable Use Policy.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Lithuania.
Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Vilnius, Lithuania, unless otherwise required by mandatory provisions of applicable law (including consumer protection regulations of the Client's jurisdiction, where applicable notwithstanding the B2B nature of the Services).
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
These Terms, together with any order forms, subscription confirmations, and documents expressly incorporated by reference herein, constitute the entire agreement between the Parties with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, whether written or oral, with respect to such subject matter.
No failure or delay by either Party in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.
All notices required or permitted under these Terms shall be in writing and shall be deemed given when delivered: (a) by email to the address associated with the Client's account (for notices to the Client) or to contact@rankinglabs.io (for notices to Ranking Labs); or (b) by registered mail to the registered address of the receiving Party. Notices by email shall be deemed received on the next business day following transmission.
The use of the Services does not create any partnership, joint venture, employment, or agency relationship between the Client and Ranking Labs. Neither Party has the authority to bind the other or to incur any obligation on its behalf. If the Client wishes to claim a partnership with Ranking Labs, it must obtain prior written permission.
Ranking Labs may provide courtesy translations of these Terms in languages other than English. In the event of any discrepancy between the English version and a translated version, the English version shall prevail.
For any questions regarding these Terms of Service, the Client may contact Ranking Labs at: